PRIVACY POLICY

Effective Date: February 17, 2026

1. Introduction

This Privacy Policy determines the terms of using our Site and Services and discloses our privacy practices

along with the potential use of any information Pinnacle Docs, Inc. ("Company," "we," "our," or "us")

gathers via pinnacledocs.com, our mobile applications (if any), and other submissions by you, the

Customer ("Customer," "You," or "Your"). Our Services consist of an all-in-one SaaS platform designed for

Transaction Coordinators to manage real-estate and creative-finance transactions, including a secure

portal for project parties to log in, review and manage information (addresses, phone numbers, operating

agreements, articles of incorporation, contracts, and other documents), contract generation, in-app

communication, file storage, team management, and e-signature integration (via DocuSign).

When You use the Site and Services, You consent to the terms of this Privacy Policy.

If You do not agree to the terms and conditions of this Privacy Policy, including having Your personally

identifiable information ("Personal Information" as defined below) or User Content used in any of the

ways described, You may not be able to use our Site and Services or certain parts or features. Pinnacle

Docs, Inc. may update this Privacy Policy from time to time in its sole discretion. You remain responsible

for reviewing the Privacy Policy for any changes each time You use the Site and Services. Continued use

after an update signifies Your acceptance of the amended Privacy Policy.

2. Information Collected

Pinnacle Docs, Inc. collects data and information in different ways, including but not limited to voluntary

submissions, participation in services, and tracking technology.

(a) Personal Information

"Personal Information" refers to information that tells us specifically who You are or identifies third parties

whose data You provide, such as:

• Name

• Phone number

• Email address

• Postal address

• Business entity details (operating agreements, articles of incorporation, etc.)

• Login credentials and account information

• Communication preferences (e.g., newsletter or SMS subscriptions)

We require this information to provide many of the services requested by You. You represent that You

have all necessary rights and consents to provide any third-party Personal Information (e.g., buyers,

sellers, lenders, LLC members) to the Platform.

(b) User Content

Any documents, contracts, forms, templates, notes, communications, or other materials You or

authorized parties upload, enter, generate, or store on the Platform ("User Content"). This includes

contracts generated or reviewed within the platform.(c) Aggregate / Usage Information

We may collect general, non-personal, statistical information about Site and Services usage, such as:

• The number of visitors or active projects

• Time spent on pages or in the platform

• Clicked links, features used, and session data

This allows us to improve the Site and Services and optimize offers.

(d) Automatically Collected Information

Device information, IP address, browser type, operating system, and usage logs collected via cookies and

similar technologies.

3. Use of Information

The information collected is used in a variety of ways, including:

• For internal review and service improvement

• To provide, maintain, personalize, and deliver the Services (including contract generation, auto-

filling, e-signatures via DocuSign, file storage, in-app messaging, and team management)

• To notify You about updates, offers, and promotions

• For marketing purposes and promotions by our authorized partners ("Service Providers")

• To fulfill service requests or transactions

• For legal compliance and business purposes

• To train, develop, and improve our artificial intelligence (AI) models and features. By using the

Platform, You explicitly consent to our use of all data You provide- including Personal Information,

User Content, and usage data- for AI training purposes. We may use this data in de-identified,

aggregated, or identifiable form as needed to enhance our contract-generation, data-entry, and

workflow features.

We do not sell or rent Personal Information or User Content to third parties for their own marketing or

other independent purposes.

4. Disclosures and Transfers of Information

We only disclose Personal Information or User Content under the following conditions:

• With Your consent

• To fulfill service requests (e.g., sharing contract data with DocuSign for e-signatures or with title

companies as directed)

• To comply with applicable laws, subpoenas, or legal processes

• To service providers assisting with website/platform maintenance, cloud hosting, data analysis,

e-signature processing, payment processing (if applicable), or communication processing—under

strict confidentiality and data-processing agreements that prohibit them from using the data for

any purpose other than providing services to us

• In connection with a sale, merger, or acquisition of our businessWe do not share Your Personal Information or User Content with third parties for their independent use

or marketing. Before sharing, agreements are made to protect data security. Pinnacle Docs, Inc. does not

control third parties and encourages You to review their privacy policies.

5. Data Security, Integrity, and Access

Personal Information and User Content are stored within secure databases controlled by Pinnacle Docs,

Inc. or trusted third-party providers. We use industry-standard security measures (encryption, access

controls, etc.) to protect data. However, no online transmission or storage is 100% secure, and we cannot

guarantee absolute security.

Personal Information and User Content may only be accessed by:

• Authorized personnel within our company

• Third-party service providers under confidentiality and data-processing agreements

We retain data only as long as reasonably necessary to fulfill service obligations, train AI models (where

consented), or comply with legal requirements.

6. Cookies & Tracking Technologies

Our Site and Platform use cookies and tracking technologies to improve user experience, analyze traffic,

and deliver the Services. You may manage cookie preferences through browser settings.

• Essential Cookies – Required for basic platform functions and security

• Analytics Cookies – Help us understand user interactions

• Marketing Cookies – Allow us to provide relevant promotions

You may opt out of tracking through third-party tools (e.g., Google Analytics) or device settings.

7. Your Privacy Rights

Depending on Your location, You may have the following rights:

• Access & Correction: You may request a copy of Your data and correct inaccuracies.

• Opt-Out of Marketing: You can unsubscribe from promotional emails or reply “STOP” to SMS

messages.

• Data Deletion: You may request deletion of Personal Information, subject to legal exceptions

(note that deletion may not fully remove data previously used for AI training).

For California Residents (CCPA Compliance)

If You reside in California, You have additional rights:

• Right to Know what personal data we collect and how it’s used

• Right to Opt-Out of data sales (we do not sell data)

• Right to Request Deletion of personal data

To exercise these rights, email us at [email protected] with "Privacy Rights Request" in the

subject line.

8. Children's Privacy

This Site and Services are not intended for children under 13 years of age. We do not knowingly collect

Personal Information from children. If You believe we have unknowingly collected Personal Information

from a child under 13, please contact us immediately for deletion.

9. International Users & GDPR Compliance

If You are located outside the United States, Your data may be transferred and processed in the U.S. By

using the Platform, You consent to such transfers. For users in the European Economic Area (EEA), United

Kingdom, or Switzerland, we process data based on:

• Your consent

• Contractual obligations

• Legal compliance

If You wish to exercise GDPR rights (e.g., access, rectification, deletion, objection to AI training where

applicable), contact [email protected].

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the

"Last Updated" date revised accordingly. Continued use of the Site and Services after updates constitutes

acceptance of the new terms.

11. Governing Law & Jurisdiction

This Privacy Policy and any related matters shall be governed by the laws of the State of [Insert State],

without regard to conflict of law principles. Any legal disputes shall be resolved exclusively in the state or

federal courts located in [Insert county and state, where the business was established].

12. Contact Us

For questions about this Privacy Policy, please contact us at:

Pinnacle Docs, Inc.

Email: [email protected]

Last Updated: February 17, 2026